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First service and oil change at 10k miles recommended by Toyota?!

Wagzilla

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Me I would go to warranty tell him I have 50,000 miles and tell him the engine blew and ask him how many services do I have to have to get that engine replaced that will clear that up real quickly.
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Scrappopatamus

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I took my '18 4Runner to a larger dealership and the car had right at 5K miles. Told them to change the oil and look at a minor issue I was having with the car. Went out of town with the car being there for several weeks. When I went to retrieve it, they were unable to duplicate my issue. I reviewed the invoice as the service guy went to retrieve my car and noticed there was nothing noting an oil service. When he drove up, I asked did they do an oil service. The response was it didn't need it. WTF, did I not ask for an oil service? Yes, but it wasn't needed at the current mileage. I didn't asked if it needed, I told you to do it? The service guy continued to argue with me, so I left and took it to the folks who work on our trucks, and yes, he was only happy to change the oil. I asked where they would get the factory filter, telling them not to get it from the derelicts at this particular dealership. They were also able to rectify my issue that the dealer couldn't duplicate for a fee. Every 5K for me
 

SC4Runner

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I took my '18 4Runner to a larger dealership and the car had right at 5K miles. Told them to change the oil and look at a minor issue I was having with the car. Went out of town with the car being there for several weeks. When I went to retrieve it, they were unable to duplicate my issue. I reviewed the invoice as the service guy went to retrieve my car and noticed there was nothing noting an oil service. When he drove up, I asked did they do an oil service. The response was it didn't need it. WTF, did I not ask for an oil service? Yes, but it wasn't needed at the current mileage. I didn't asked if it needed, I told you to do it? The service guy continued to argue with me, so I left and took it to the folks who work on our trucks, and yes, he was only happy to change the oil. I asked where they would get the factory filter, telling them not to get it from the derelicts at this particular dealership. They were also able to rectify my issue that the dealer couldn't duplicate for a fee. Every 5K for me
And that scenario right there is how a brand new vehicle could hypothetically not receive its first oil change until 15k or after. You take it in at 5k and request an oil change. The service tech doesn’t do it, because the recommendation is at 10k. Meanwhile, you have trusted it’s been done. You take it in at 10k. The service tech sees that you were in at 5k, sees the service sticker and assumes that the oil was changed at 5k. They only rotate the tires again. Again, you trust that it’s been done. At 15k, you take it in, and it finally gets an oil change, if they do it at all, or maybe it gets pushed to 20k? Just saying…. Look at your paperwork, ask questions and make sure the service techs are doing what you have asked.
 

Nodak

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my dealer is more than happy to take my money for an oil change outside of the oem interval :)

and the good part, they have a complete open bay for you to watch them service the whole vehicle so they cant lie about not doing the oil change.

if i wanted i could stand right behind the vehicle or on the side of the vehicle and watch them in the roped off area outside the work pit.
 

bancroftdg

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My maintenance due notification came on at just under 5K miles. took it to the dealer and they did the service for $0 (my first service).
 

DHermit

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I've had 4, 4runners from 99 to 25, always did the oil changes at 10k, never had a single engine issue on any of them. Drove the 99 to 500k with all original parts basically.
 

Nodak

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NA and turbo engines are not an apples to apples comparison.

but either way, each person has a difference of risk tolerance, you are ok with 10k, i am ok with 5k.

i've seen the breakdown on ADM @ CCnut YT channel on the effects of 10k vs 5k oil changes and i've been convinced on turbo's i will do 5k as a max. on NA engines i had no issue with 10k changes and have done it on my 14 4R limited. but with this new 4R i will stick to my 5k plan as i have done on our 23 tundra.
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