Me I would go to warranty tell him I have 50,000 miles and tell him the engine blew and ask him how many services do I have to have to get that engine replaced that will clear that up real quickly.
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And that scenario right there is how a brand new vehicle could hypothetically not receive its first oil change until 15k or after. You take it in at 5k and request an oil change. The service tech doesn’t do it, because the recommendation is at 10k. Meanwhile, you have trusted it’s been done. You take it in at 10k. The service tech sees that you were in at 5k, sees the service sticker and assumes that the oil was changed at 5k. They only rotate the tires again. Again, you trust that it’s been done. At 15k, you take it in, and it finally gets an oil change, if they do it at all, or maybe it gets pushed to 20k? Just saying…. Look at your paperwork, ask questions and make sure the service techs are doing what you have asked.I took my '18 4Runner to a larger dealership and the car had right at 5K miles. Told them to change the oil and look at a minor issue I was having with the car. Went out of town with the car being there for several weeks. When I went to retrieve it, they were unable to duplicate my issue. I reviewed the invoice as the service guy went to retrieve my car and noticed there was nothing noting an oil service. When he drove up, I asked did they do an oil service. The response was it didn't need it. WTF, did I not ask for an oil service? Yes, but it wasn't needed at the current mileage. I didn't asked if it needed, I told you to do it? The service guy continued to argue with me, so I left and took it to the folks who work on our trucks, and yes, he was only happy to change the oil. I asked where they would get the factory filter, telling them not to get it from the derelicts at this particular dealership. They were also able to rectify my issue that the dealer couldn't duplicate for a fee. Every 5K for me