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I think the dealership stole my off road suspension. I had red coils and little red accents on my brakes.
- Thread starter iknowhatudid
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You need to get a lawyer. They'd be happy to find the dealer's lawyer for you.
If I'm understanding correctly that the red springs in your pics was the "before" status on your vehicle (one looks like a stock/sales photo), and the black ones are the "after", you have a real case here and everyone should avoid this dealer.
There's no scenario at all in which they should be changing your tires unless you ask them to. Do you have before/after pics of the tires too, where you can see the make/model of tire?
And now add in the last page of OP quoting themselves and talking like its a different poster
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- Fred
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Y’all stop feeding this clown who created his account specifically for this topic.
She actually sounds serious. If you can push past the emotional roller coaster, endless typos, and rambling, there’s a real issue in there.
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I tried to follow, but couldn’t so… I asked AI to... TLDR below:
It's possible, but unproven and unlikely. Dealers really do add lift kits with red coils and charge more, and $67K fits that. But nothing in the thread backs up the claim. The OP hasn't produced the add-on sheet, and they say J.D. Power lists their VIN as a white SR5. Members also pointed out rust that looks too heavy for a one-year-old truck. Quietly swapping a suspension back to stock is a lot of labor for a dealer to risk, and the poster later wrote, "Who said I was trying to be serious." It all comes down to that Lubbock add-on sheet. If it lists the lift kit, they have a real case.
- The poster bought a 2025 TRD Off-Road Premium for $67K cash at Gene Messer Toyota in Lubbock. They say that price included dealer-installed upgrades: a lift kit with red coils, red brake accents and a full skid plate.
- They took it to a different dealer for squeaky brakes and an oil change.
- They say it came back with the stock black suspension, no skid plate, a different jack, a dead JBL amp, and four new tires they never asked for.
- They say it now pulls and shakes, and something new breaks every day. They believe the dealer took the parts because it assumed an autistic owner wouldn't notice.
- They've filed complaints with Toyota corporate, the Texas attorney general and the DMV, and they're waiting on the Lubbock dealer's add-on sheet to prove the upgrades were there.
It's possible, but unproven and unlikely. Dealers really do add lift kits with red coils and charge more, and $67K fits that. But nothing in the thread backs up the claim. The OP hasn't produced the add-on sheet, and they say J.D. Power lists their VIN as a white SR5. Members also pointed out rust that looks too heavy for a one-year-old truck. Quietly swapping a suspension back to stock is a lot of labor for a dealer to risk, and the poster later wrote, "Who said I was trying to be serious." It all comes down to that Lubbock add-on sheet. If it lists the lift kit, they have a real case.
Return to the dealer you purchased your 4Runner from and get an itemized summary that was on your vehicle at time of purchase. File a police report and get a lawyer if any of the parts were changed.
JDpower vin lookup is bullsh*t. the paint color is not part of the VIN
it is only able to be looked up on Toyota Owner VIN lookup which
tracks each and every serial number so even though paint code
is not in the VIN, Toyota cross references it.
any other VIN search that is not connected to Toyota API cannot give
paint color and also cannot trust 2wd/4wd or trim level, it's guesses
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