Sorry for all the grief you are getting. Something is amiss here. Nothing should look like that in such a short time.
Not sure if your state consumer agency could get into this. They are usually pretty good with these things.
I would go in the direction of significant loss in resale value and look for compensation if replacement is off the table.
That may be a rough road but a consumer agency could help.
Sounds like a good idea to reach out to consumer agency. Lets c how it goes even when i share the latest pics. it seems like a form I will need to fill out. Keep u guya updated