Utter disappointing. Loss in quality. Rusting and salt splashing

[Moby]

My service advisor was very nice and listened to my story - only in salt (Michigan) for 2 days then Florida for the past 3 months. THEN the advisor mgr came by and he was real negative and stated that it was from road salt/exposure and wouldn’t be covered. Anyway they had the vehicle for about 1.5 hr and the advisor came out and said they were covering it and had ordered parts (still waiting for parts (3 wks). The key I think is to not mention corrosion warranty and to focus on a part(s) / coating/mfg defect. I just persisted with them that this is obviously not normal wear and if it was they would have hundreds of other vehicles with the same issue - they had never seen this type of corrosion before. I did use ChatGTP before I went to the dealer and it helped with my approach. My dealer is in FtMyers FL. I think I am going to buy the inserts from ARK to close the gap above the shocks. In the end I have no idea why this happened and only know that it shouldn’t.

Agree and thanks for the sharing ur experience. Its unfortunate that for such a vehicle with a Toyota badge, they have definitely cut corners.

i will definitely update the forum once i find out the next steps. Fingers crossed

Sponsored

 

[Commandcentral00!]

Yes I’d like to hear what your dealer has to say. When I take my vehicle back I’ll ask them what their diagnosis was.

 

[LLL1990]

Try Ark Splash Guards for the front wheel wells. Quit a bit of opening there and the splash guards should prevent a lot of that spray from reaching the engine bay.

Keep in mind that engine heat is exhausted through the wheel wells. When the cooling fan running you can feel the heat coming from the engine in the wheel well.

 

[TrdProGirl84]

where do you live? I’m in Georgia. None of that going on with mine.

 

[127.0.0.1]

Yes I’d like to hear what your dealer has to say. When I take my vehicle back I’ll ask them what their diagnosis was.

just checked mine, dipstick tube shows similar corrosion. it's winter road salt spray.
none of my other toyotas show that, the tubes are coated much better

I've soaked it in acf50 and am not too worried about it
and will evaluate my options once I start nearing 3/36... it may just be ugly but ok

high pressure fuel pump has a fat line feeding it that also shows corrosion.
....hmmmmm

 

[Commandcentral00!]

just checked mine, dipstick tube shows similar corrosion. it's winter road salt spray.
none of my other toyotas show that, the tubes are coated much better

I've soaked it in acf50 and am not too worried about it
and will evaluate my options once I start nearing 3/36... it may just be ugly but ok

high pressure fuel pump has a fat line feeding it that also shows corrosion.
....hmmmmm

 

[Commandcentral00!]

Thanks for the tip on the corrosion spray.

Sponsored