Spray Packing Foam Stuck To Ladder

[djk]

Not sure if this is the right channel but I recently got delivery of my Prinsu ladder and some of the spray on packing foam got stuck to the ladder

Any tips on getting it off? I've reached out to CBI but haven't heard back yet

So far I've tried rubbing alcohol, water, goo-off and using a plastic scraper w/ no luck

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[docxkt]

Not sure if this is the right channel but I recently got delivery of my Prinsu ladder and some of the spray on packing foam got stuck to the ladder

Any tips on getting it off? I've reached out to CBI but haven't heard back yet

So far I've tried rubbing alcohol, water, goo-off and using a plastic scraper w/ no luck

Try using acetone, hope this helps!

 

[Archer]

That's unacceptable.

I'm starting to realize that alot of these companies are happy to take your order, but once that it's done customer service drops to zero.

Personally I'd try and contact them again and if you don't get a response, cancel payment, pack it up and send it back. JMHO
.

 

[djk]

Try using acetone, hope this helps!

Sadly it didn't take it off =/, thanks for the tip though!

 

[djk]

That's unacceptable.

I'm starting to realize that alot of these companies are happy to take your order, but once that it's done customer service drops to zero.

Personally I'd try and contact them again and if you don't get a response, cancel payment, pack it up and send it back. JMHO
.

Agreed, I didn't expect this level of apathy from everything I've heard about them. I've reached out to them one more time in hopes I don't have to go through the headache of sending it back

 

[boneskid1]

try a heat gun on low heat.... then use a plastic razor blade. Or if its really on there sometimes I use heat, Goo-Gone on a rag and then the plastic razor blade.

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