Missing two fasteners on front skid plate??

[Biff]

Am I missing two fasteners?? This is a picture of the front plastic skid plate on my ORP Hybrid. This is removed to do oil changes (Access oil filter). Dealership were the last ones uunder the truck from last service.

Sponsored

 

[horbit]

Yes you are missing two bolts! I happen to have my old plastic skid plates sitting next to me.

 

[ToyoX3]

Yes, I believe this is the bolt spec you need, Biff.

OEM plastic splash-shield bolt (silver 12mm head): 90119-08D64.

I hope this helps.

 

[horbit]

I have two spare bolts I can mail you if you can't get them back from the stealership. The metal skid plates only use 6 bolts so I have two extra now.

 

[brumey]

I would force the dealer to redo or change dealer if you have another one nearby.

Speak to the service manager, not the advisor. They need to know. How many others have they done like this.

I had the same issue with Ford, I had to check their work each time and found missing fasteners four times.

 

[Biff]

I have two spare bolts I can mail you if you can't get them back from the stealership. The metal skid plates only use 6 bolts so I have two extra now.

thank you for the offer, I called the dealership today and they said they would make it right. Now I’m going to have to check/verify every time I bring it in for service.

Sponsored