Heads up, NYTOP bumper in aluminum only comes in silver.

[bkw777]

If you buy the NYTOP front bumper, be here so advised that if you order it in steel, it will be powder coated black, and if you order it in aluminum, it will be powder coated silver.

I was *certain*, 8 weeks ago, that I ordered the NYTOP front bumper in aluminum and powder coated black.

It arrived today and it's silver. ...and the web site has been updated since then so my 8-weeks old memory is worthless and I can't prove or claim anything ...and when I called they say that's just the way it comes and never was any other option. Aluminum is powdercoated silver and steel is powdercoated black, and the only color choice is the recovery points red or black.

And I can't argue. My email receipt in fact does not specify the finish of the main bumper at all, neither silver or black, just "material: aluminum". The part number has BLK in it, but that's apparently just for the recovery points. The pictures almost all showed black, and the ones that aren't black looked like scans or cad renders since the truck is also all grey/white just like the bumper, but those are just pictures not explicit text.

And it's not otherwise defective or wrong. It is aluminum as ordered, the recovery points are black as ordered, and it doesn't appear damaged or out of shape (not installed yet so this is just by eyeball sitting on the floor), so all I can do is keep it and pay some other shop to strip it and then powdercoat it again, and wait the yet more weeks for however long that takes after already waiting 7 1/2 weeks for it to arrive in the first place. (8-27 to 10-17)

I'm just bent that's all. Please excuse my venting.

I just wish their site had been clearer that's all. Even if they don't offer any other coating option, if I'd had any idea that it was going to be coated silver I would have at least called to ask about getting it bare unfinished if possible before ordering. And even if the answer would have been no, at least I'd know. I'd have had the stripping & recoating job lined up already. Or I'd have done the total math and decided it's not worth $1500 or $2000 for a bumper and got someone else's instead of NYTOP. Or I'd have just waited for the $142 replacement plastic lower valence to finally ship from toyota instead of getting any aftermarket real bumper. I actually already have one of those on order but they just aren't actually available yet and it's already been mohths and still no projected availability from toyota.

Now it's here and it's just aggrevating that I have to find a shop and wait however long they will take and I'm not looking forward to tearing the front grill all apart all day outside in late november / early december in nj. Today would have been a perfect day.

blah.

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[papadop88]

Sorry to hear. That's frustrating man and I'd be hell bent as well. I am not and never will be a fan of NYTOP. Based on my experience only (I know others haven't had any issues), their customer service is subpar. They're quick to dismiss any concerns or issues as their fault. They're growing as a company (currently operate like a very small operation) and provide good product, but they still lack the attention to detail and customer service the likes of which you get from some of the big boys (Westcott Designs, Rago, ADD, CBI, C4, et al). NYTOP has struck me as a made to order company with many of their expensive parts, such as their bumpers. I don't have the patience to wait 8 weeks for ANYTHING...unless a vehicle just came out and nobody has access to one to design parts.

What NYTOP should have done was reach out to customers (after they changed the descriptions/options on their site) and let them know of the changes and see what the customer wanted to do...at least honor that.

That said, my powdercoater can turn things around in a couple days, maybe three if he's really busy, so I don't think you'll be waiting too long to get it re-powdercoated. It's not that hard of a job.

Sucks nonetheless.

 

[bkw777]

Already handed it off to a powder coating shop. They estimate only about $230 total after tax for chemical strip, media blast, & satin black powder coat, couple weeks.

Apparently I will survive this calamity.

I've used this shop once before several years ago to get an intercooler cerakoted and I was happy with it. GSD in Keyport NJ

 

[NYTOP]

If you buy the NYTOP front bumper, be here so advised that if you order it in steel, it will be powder coated black, and if you order it in aluminum, it will be powder coated silver.

I was *certain*, 8 weeks ago, that I ordered the NYTOP front bumper in aluminum and powder coated black.

It arrived today and it's silver. ...and the web site has been updated since then so my 8-weeks old memory is worthless and I can't prove or claim anything ...and when I called they say that's just the way it comes and never was any other option. Aluminum is powdercoated silver and steel is powdercoated black, and the only color choice is the recovery points red or black.

And I can't argue. My email receipt in fact does not specify the finish of the main bumper at all, neither silver or black, just "material: aluminum". The part number has BLK in it, but that's apparently just for the recovery points. The pictures almost all showed black, and the ones that aren't black looked like scans or cad renders since the truck is also all grey/white just like the bumper, but those are just pictures not explicit text.

And it's not otherwise defective or wrong. It is aluminum as ordered, the recovery points are black as ordered, and it doesn't appear damaged or out of shape (not installed yet so this is just by eyeball sitting on the floor), so all I can do is keep it and pay some other shop to strip it and then powdercoat it again, and wait the yet more weeks for however long that takes after already waiting 7 1/2 weeks for it to arrive in the first place. (8-27 to 10-17)

I'm just bent that's all. Please excuse my venting.

I just wish their site had been clearer that's all. Even if they don't offer any other coating option, if I'd had any idea that it was going to be coated silver I would have at least called to ask about getting it bare unfinished if possible before ordering. And even if the answer would have been no, at least I'd know. I'd have had the stripping & recoating job lined up already. Or I'd have done the total math and decided it's not worth $1500 or $2000 for a bumper and got someone else's instead of NYTOP. Or I'd have just waited for the $142 replacement plastic lower valence to finally ship from toyota instead of getting any aftermarket real bumper. I actually already have one of those on order but they just aren't actually available yet and it's already been mohths and still no projected availability from toyota.

Now it's here and it's just aggrevating that I have to find a shop and wait however long they will take and I'm not looking forward to tearing the front grill all apart all day outside in late november / early december in nj. Today would have been a perfect day.

blah.

Brian — Eric from NYTOP here.

I wanted to jump in and respond to you directly regarding your bumper finish. The aluminum 6th Gen 4Runner Hybrid Bumper has always been offered in silver, while the black wrinkle-coat finish is exclusive to the steel version. Both our original website and the updated site show that, and when aluminum is selected, the product images automatically switch to the silver variant. The same silver image and material selection also appear on your order status page and in your confirmation email.

I understand why you were frustrated — finish color is a big part of how a build comes together, and if you were expecting black, that’s a disappointing surprise.

Just to explain the reasoning: we standardized aluminum to silver to keep SKU count low, which helps us maintain faster lead times and consistent availability. Silver also pairs really cleanly with the Trailhunter-inspired aesthetic Toyota is pushing on the 6th Gen, and most customers choosing aluminum are after that OEM+ look. Keeping it standardized helps us avoid delays and keeps production smooth.

That said, you went out of your way to have it refinished locally, and even though the product page did show silver for aluminum, we want you to feel fully taken care of. As a goodwill gesture and to make this right, we’re happy to reimburse you for the cost of the refinishing.
Please contact us directly with your order number and the powder-coat invoice, and we’ll get it handled.

Thanks again for supporting our brand and for bringing this up — feedback like this helps us keep improving how we communicate options and updates.

Eric @ NYTOP

 

[bkw777]

I appreciate the offer. Not necessary but thank you.

I just picked it up today in fact. I would have bought it anyway even if I had known that I would still need to put more into it. I wanted aluminum and I wanted a clean line with no winch boat prow. Everyone else's has room for a winch and a hole for the cable.

The weight is excellent. I think after taking off some of the steel parts behind the plastic, the total change in front end weight will be ounces. I will weigh all the removed and replacement parts to see.

I do wish I could have this bumper while keeping the stock recovery points though. They are smaller and lighter and perfectly functional and I didn't buy a bumper to amp up the manly man tough guy image. These hooks will add a *little* bit of that saved weight right back. But... it's a small thing. They certainly aren't a downgrade and I don't hate the look I just didn't need or actively want them. I'm sure I will be quite happy.

Should be able to throw it on tomorrow.

 

[bkw777]

Finally got'er installed a couple days ago.

For the record I am totally happy with it. Exactly what I wanted.

I thought I was going to be removing stuff that would make this actually a net weight loss, but in the end I decided to leave the crash bar installed. I'm not sure it doesn't help provide some of the frame stiffness since it's a big solid part that connects the left & right rails. This truck is so full of cost saving features that it's not a safe assumption that removing the crash bar would have no long term effect on the frame stiffness.

The new bumper is so light it's not really doing anything to the front end weight. *I* am already like 100lbs weight savings vs most other owners haha.

Pretty easy install but the directions could use a bit more detail. One thing the directions get right is highlighting exactly which screws and clips to ge just the valence part off withouttaking everything else apartunecessarily. Use the youtube videos for getting the grill off the truck. There's a couple different ones.

For instance there is one part that I forgot even though I have already had my grill off to replace the upper & lower grills. I had to pull up the video to see how to get the front panel and side panel seperated after removing the screw under the fender flare. near the fender flare. You pull the front grill side straight out towards you.

Also the directions say to remove a 3rd wiring connector that I don't have. There is another connector in the general area on an a/c line I think that would have been wrong to remove.

But other than those minor quibbles it was a pretty easy install.

The directions say to cut a small part of the original plastic but I found it's possible to just let it get pushed out of the way. It doesn't interfere with the bumper install. It might be better to cut the plastic like they say though, because the contact point might grind through the powder coat from vibration + grit.

 

[bkw777]

Speaking of contact points and vibration+grit,

I didn't bother with the shims because it seemed to fit pretty good as it was. But now taking a look in the daylight a day later (I ran out of day while installing and finished in the dark), now I'm wondering if I should use the shims after all.

I see now there is contact with the piece above the bumper and on the driver side it even seems to be pushing that piece up a little. I didn't really notice this at all except when specifically looking up close just now. Do you suggest I add a few shims to lower the bumper slightly? As far as looks, I'm already fine with it. But I do worry about grinding through the powdercoat. Also probably better to have parts that don't quite touch just so that water (and nj winter salt) always drains and dries.

 

[bkw777]

All because you still can't buy this silly $140 plastic part, and you can't repair it either.

I tried to do the heatgun trick but it didn't work worth a crap. Almost but aside from not getting the shape very good, the heat discolored the plastic itself.

 

[papadop88]

Looks good, great job installing it as well. And glad you kept the crash bar with this bumper. The bumper is aluminum, requiring the crash bar. For those of us that replace with a steel bumper, the crash bar comes off. Without the crash bar with an aluminum bumper, god forbid you got in an accident, it would not be pretty for the front end. The aluminum on it's own would crumple quickly with no interior protection.

 

[NYTOP]

Speaking of contact points and vibration+grit,

I didn't bother with the shims because it seemed to fit pretty good as it was. But now taking a look in the daylight a day later (I ran out of day while installing and finished in the dark), now I'm wondering if I should use the shims after all.

I see now there is contact with the piece above the bumper and on the driver side it even seems to be pushing that piece up a little. I didn't really notice this at all except when specifically looking up close just now. Do you suggest I add a few shims to lower the bumper slightly? As far as looks, I'm already fine with it. But I do worry about grinding through the powdercoat. Also probably better to have parts that don't quite touch just so that water (and nj winter salt) always drains and dries.

We definitely recommand adding a couple shims to help lower the bumper a little.

 

[bkw777]

We definitely recommand adding a couple shims to help lower the bumper a little.

Thanks, will do.

 

[bkw777]

Shims cleaned it up.

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