DO NOT PURCHASE FROM WHEELS&FEELS

[calvincartier]

Do not purchase drawers system from Wheels and Feels vendor and manufacture. They had a solid history of doing shady business.

1. You will not receive your order on time or even two weeks after.

2. Your order will come with sloppy parts or missing.

3. Customer services do not exist. And they will drag out the process of giving you your refund.

4. They have deplorable rating on yelp, trust pilot and BBB of Houston.

STAY AWAY FROM THEM.

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[127.0.0.1]

Houston, TX, 1257 Hollywood Street, Unit 6
rough neighborhood to stuff a wood shop

 

[calvincartier]

Houston, TX, 1257 Hollywood Street, Unit 6
rough neighborhood to stuff a wood shop

Correct. These people are borderline of FRAUD. EVERY ONE of their preview on all reliable consumer websites are beyond deplorable. From customer services to quality of the products warranty, replacement. They gave people the running around and empty promises.

 

[calvincartier]

This company is borderline of CONSUMER FRAUD. They took orders, took payment, no delivery of products as promised even with months after delivery time frame, give customers the running around and around without an answer for month and month, no customer services, can't get in touch with anyone via phone, emails and chats beside all automated text. STAY AWAY. DO NOT PURCHASE FROM THEM. Keep all your documents and records. This is the only way you will able to make your case with them.

Order placed 01/07/26. To be deliver 4-6 weeks after.

Contact 03/05/26 via both email, call (leave message) and chat on their flat form. They gave the first excuse of delay in production via email but promised it will send out within the end of 2nd week of March.

From 03/19/26 I had to reached on again via all methods and the response I received was they will look into it and will get back to me.

From 03/20/26. No updated on my order. I send them a letter and gave them an option to be honest if they can’t full fill the other than cancel it and refund my purchase or I will filling a dispute and lawsuits.

From 03/25/26. They went silence and no response nor update about my order. I proceeded with filling a credit card dispute for not delivery goods.

This business is shady, unprofessional. No one answered phone calls, email reply was 2-3 days after and do not give a solid answer about my order. They were and still give me the run around. This should be border line of consumer fraud and mob style business.

AGAIN. STAY AWAY FROM THEM AND DO NOT GIVE THEM YOUR BUSINESS.

 

[HVLA]

Didnt we already know this from like a year ago? People still do business with them?????

 

[calvincartier]

Didnt we already know this from like a year ago? People still do business with them?????

To be honest I just found out now since I’m all new to this. This business is beyond deplorable. Luckily I kept all records so I was able to get my refund back. These people are border line of consumer fraud.

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