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HERE is a hint for you. Per their agreement they will send you a tracking number of your order once it shipped out. Did you get that number yet? Of course not. Here is another hint once you realized i you had not received a status of your order. U call them, no one picked up...

Yes they are.

Trust even Westscott had started to build up their bad reputation on the customer services side. The full size roof rack issue. Thanks God I our sourced all my mods from overseas only get domestic when it is not available to me. I got much better customer service from oversea shop.

Good luck. Come back and let us know how that works out for you.

Really. U r in for a awakening.

How do you know I did not. 4-6 weeks was the time frame. I waited for 12 weeks. They never reached out. I send them a dozen of emails, texts and chat from 03/15 and of now nothing is done. And if you believed everything they tell you about your shipment than you are in for an...

Here is my proof for 12 weeks of waiting than receiving defective products. I immediately send an email to them on 04/04 and just today I receive this type of response which is standard procedure for them. Here is another who knows how long before I get a replacement. Call how it is...

I do believe 6th Gen 4Runner Family or something thing like that. A member on FB informed me.

What is your idea of reasonable response time line to a broken product that had been 12 weeks of waiting? I send 4 emails on 04/04 and until today I have no responses. I’m not the only victims. Call how it is.

Yes. I didn’t go for that option because I didn’t need right the way. Their promise was 4-6 weeks. End up 12 weeks before I gave up and started the dispute process against them. u wanna to bet on that. I’m not the only victims here on this flat form.

And no. You shall not using this flat for as a pipeline to your revenue. You don’t delivery your product on time even month and month in delay. Your customer services by all means and ways don’t exist and beyond deplorable. Yes I’m one of your victim and I will fight.

No kidding. These people are beyond deplorable. Operated their business model is taking from Peter to pay Paul. Using all these social media flat forms as a pipeline for their revenue without delivery products on time or even month and month after. They knew exactly what they are...

Exactly. I’m one of those victim and still fighting my case for over 3 months. These people are borderline of consumer fraud.

Look at this damage of the sleeping flat form and missing parts. There are supposed to be 6 small posts and 2 long posts. There are damage on the join junction on both side of the sleeping flat form LEFT and RIGHT. And yes I send email to your people since 04/04 as soon as I inspected...

Are u guys kidding me? U people have the audacity to list your number, customer services email and so on but u people at the same time do not even have the audacity to pick up that phone, answering that email and text in a timely manner for that matter. Yes I’m one of your victim and only...

He got it and send to me to by pass tariff and taxes.

A friend from Australia hook me up with all mods. I live in California so the cost savings are day and night. In fact all my mods cost me less than 3G.

Here is mine. No brand name, solid rack and molle for around 500 bucks.