I'm suing Toyota => TRD Off-Road i-FORCE MAX missing hands-free power liftgate

[ModernDay4Runner]

You might want to review the back door operation. There are multiple methods to open and close. See the Owners Manual starting at page 127.

I was joking about needing to use your leg to press buttons. Apparently not a good joke but I laughed when I posted the joke. Epic fail.

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[TRD_GUY]

I bought a non-hybrid TRD off road premium. The standard features which were on the dealers website listed mudflaps as a standard equipment after I got home I realized I didn’t have the mudflaps. This was something I could easily have seen, but I didn’t even notice. I contacted my sales person, he then notified his manager. They said that there’s a little disclaimer someplace on the website saying that not everything may be included although it’s listed as standard. They said some states make it different standard equipment listed. The mudflaps are a minor thing. I can just add it on later. The sales person said that if it wasn’t included on the car, then the cost wasn’t built on to the MSRP. Which doesn’t make sense because the price on the window sticker is the same price on the website where it listed mudflaps as standard equipment.

Sue them for a new vehicle!

 

[mars001]

You not American. Awesome, you fit in well!

" then they denied any type of compensation even though they admitted fault."
What were the damages?

Small claims court is limited to about $12,500, but again, what are your damages - you would need to prove. Your frustration wouldn't qualify as a damage.

Misrepresentation in advertising is what you are referring to. Your issue is in the fine print and wouldn't qualify.

It seems that the damage is pretty obvious? When you already paid for something that you're promised and it wasn't delivered, isn't that considered a damage? Same as ordering and paid for a pepperoni pizza but got a plain piece of dough with no pepperoni, no? ?

 

[TRD_GUY]

It seems that the damage is pretty obvious? When you already paid for something that you're promised and it wasn't delivered, isn't that considered a damage? Same as ordering and paid for a pepperoni pizza but got a plain piece of dough with no pepperoni, no? ?

So in your example, you can't eat the pizza because it didn't have pepperoni? What was the damage?

And he can't enjoy or drive his new truck because he read the fine print somewhere that was an error? If this feature was the absolute main reason he bought the vehicle, did he test it at the dealer?

 

[alpa_chino]

They will just ask did you not read the disclaimer on the website? Did you not know what you were supposed to have read and what you signed for and purchased in the contract. Even if Toyota is at fault it wont go anywhere. But im sure there is everything listed in the paperwork so I would go over it or hire an attorney if you want to pursue

 

[mars001]

So in your example, you can't eat the pizza because it didn't have pepperoni? What was the damage?

And he can't enjoy or drive his new truck because he read the fine print somewhere that was an error? If this feature was the absolute main reason he bought the vehicle, did he test it at the dealer?

No I couldn't. I would ask them to make me another pizza with pepperoni as that was what I paid for.

They will just ask did you not read the disclaimer on the website? Did you not know what you were supposed to have read and what you signed for and purchased in the contract. Even if Toyota is at fault it wont go anywhere. But im sure there is everything listed in the paperwork so I would go over it or hire an attorney if you want to pursue

There are just too many things that you can't possibly check when taking delivery of a new vehicle. How many people checks that the AC power plugs work? What if the inverter was missing? How about the locker (for those that have one)? Etc and etc...

 

[TRD_GUY]

No I couldn't. I would ask them to make me another pizza with pepperoni as that was what I paid for.

There are just too many things that you can't possibly check when taking delivery of a new vehicle. How many people checks that the AC power plugs work? What if the inverter was missing? How about the locker (for those that have one)? Etc and etc...

My guess is you'd eat the cheese pizza, then demand a refund.

 

[ModernDay4Runner]

No I couldn't. I would ask them to make me another pizza with pepperoni as that was what I paid for.

There are just too many things that you can't possibly check when taking delivery of a new vehicle. How many people checks that the AC power plugs work? What if the inverter was missing? How about the locker (for those that have one)? Etc and etc...

Lol. Making a new pizza is a lot different than this. Is that your best analogy for this situation? I think the OP is wasting his time and energy and would be better off by moving on and enjoying the vehicle as is. Or he can go talk to a lawyer, fork over a few grand for a retainer by someone willing to take his $$$$ and then end up out a few grand and still have the same vehicle with the same features. Just my opinion.

 

[bird]

I didn’t even know my ORP had a hands-free lift gate until I read this thread. Neat! Funny how that works.

 

[bancroftdg]

This thread reminded me that my ORP has it. To me its a gimmick for which I have no use for. ?‍ But good luck to the OP!

 

[Everybodyduck]

No I couldn't. I would ask them to make me another pizza with pepperoni as that was what I paid for.

There are just too many things that you can't possibly check when taking delivery of a new vehicle. How many people checks that the AC power plugs work? What if the inverter was missing? How about the locker (for those that have one)? Etc and etc...

You're getting into the woods on obvious defects versus latent ones. A missing inverter is not visible, and one would not be expected to discover defects or misrepresentations that were not visible. You are not buying the build sheet on the window. You are buying the vehicle you are looking at. For example, the window sticker says the color is mudbath, but the actual color is underground. Do you think Toyota would have to repaint the vehicle? Another problem is that people sign long adhesive contracts without reading them. In fact, one of the things they signed was acknowledging that they had read the entire contract. I would bet that the OP signed a contract acknowledging that the salesman had gone over certain things with him and that he was buying the vehicle after having ample opportunity to inspect it. The item in question here is an option, not a standard feature, and was not paid for according to the bill of sale.

The Judge you will never get before would tell you, don't drive 400 miles and rush to get a car off the lot, and then wait until after the purchase when you get home to inspect it.

For the record, I made the salesman open and close my rear door multiple times. I also made him set my seat position. I also had him explain in detail all interior controls and demonstrate the functions of each. 68K is a hellavu sticker price for a 4Runner, I wanted to know and see what I was buying.

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