I have sent them everything they asked for and responded to all their emails with no resolution. This forced me to contact my bank, which resulted in them issuing me a full refund.
I probably would have left it alone had they shipped me the unit for my 4Runner, since the Pathfinder cargo...
If you are referring to the Starlink mini? I use these mounts, mounted toward the rear of the my roof rack and run the cable through the rear hatch door. This method Is secure and is less likely to deter theft vs magnets.
I really like Roam products, specifically the fact that they have mounts that work so well and are lockable. They are not cheap, but definitely worth it.
If I were to do it again, I would go with Prinsu (and I have a Westcott Roof rack). I had to post on here somewhere explaining (my thoughts) on the pros and cons of the various roof racks that are out there.
Double check the top of the front struts. If you’re able to, lift up the front end, so both wheels are off the ground and shake the various components. You may have to remove the tire to manipulate the strut/UCAs.
Have you had any aftermarket work done?
Took it back today. They told me they aren’t sure what happened but it was slightly out of alignment again. They aligned it again, but driving home from the dealer and I still find that I have to steer ever so slightly to the left to keep the vehicle centered in the lane.
I’ll call the service...