A few different reasons:
Got the wrong trim for off-roading - poor ground clearance, really poor trunk space behind third row, small gas tank/poor mileage so was getting 180-200 miles on a tank, flimsy cover for tow hitch, coupled with little issues like massaging seats not working, hood flutter...
I had the same issue when I picked up my 4R. Apparently the rear hatch is disabled during shipping from the factory. So none of the rear hatch buttons work until enabled during Pre-Delivery Inspection by the dealer. My salesperson went into the settings using the steering wheel (see pics) and...
Thanks for the add.....been following this forum for a while.
Luckily someone dropped out when it arrived, so I drove two hours each way to get this Pro. Very happy!