What was the website you found these on? Yeah, Westcott makes a great product but they need work on their customer service. I’m happy with their product, quality metal, perfect welds, real top notch ish when they finally get it right.
Here are the photos of the bracket. The front one (original from last year) sits slightly higher-if I remember correctly. So right to now I have the original that I ordered a front and modified bracket on the rear. The only advantage is if I ever take off the molle panels I still have the...
I had a problem with the billet hats that I ordered from Westcott as well. Same story. Went round and round with emails, texts, calls. Finally got it figured out but cost me an extra $600 for installation since the installer had to take everything apart twice.
I contacted them last December, letting them know they didn't fit properly. They sent me a redesigned bracket-the holes did not line up. I spent weeks going back and forth with them, ignoring texts and phone calls, which they did not respond to efficiently. They finally redesigned the rear...
I had a hell of a time getting the correct awning mounts from them. I have their molle panels, they had to redesign the awning brackets for me since they didn’t fit the rack in the rear.
I had the same issue, called them to discuss, and they didn't have a solution, so I did what you did. My only concern is when the rack is loaded for bear, it may eventually loosen up and rub on the roof (which would probably happen to me when I am in the mountains on a trail).
Just drove 6 hours with 2 adults,2kids, 80 lbs dog. 15-15.5 mpg. 4Runner is significantly modded with 33.5s and 2-3” lift. The hybrid seems to be for torque and not much else.
Absolutely insane that a company posts ads on here like this and then treats customers this way. I’m sure you saw my post but I had a bad experience with them as well. Then Anton from The company had the stones to email and ask if there was anything they could have done to handle it better. Yeah...
No, I went with heavier duty coils from
Dobinsons plus the Westcott spacer that comes with their spacer lift. Dobinsons (exit off road) told me that Westcott rear spacer would not work with thier coil but it worked just fine so don’t buy one from them. Westcotts is heavier duty anyway. When my...